How To Connect or Use Custom Domain With Squarespace?
It’s relatively easy to connect your custom domain name to Squarespace… if you registered the domain name directly through them.
However, you will need to do couple of additional steps if your existing domain is from a 3rd-party domain registrar or reseller.
Don’t worry, this guide will walk you through how you can do it.
Step 1 – Start the connection in Squarespace
To connect your domain, start in the Domains panel:
- Go to the Home Menu or Accounts page and then select your website.
- Click Settings.
- Click Domains.
- Click Use a Domain I Own.
- Enter the full domain name you’re connecting in the Domain Name field.
- Click Continue.
- Click Connect From Provider.
Note: If you encounter a message that says “This domain is already connected to another Squarespace site,” check through all your Squarespace sites and disconnect your domain from the site it’s currently connected to. You may follow the steps in this Squarespace help article to unlink/disconnect your domain.
- Select your domain provider from the drop-down menu or simply select Other.
- Click Connect Domain.
- Click Okay.
Step 2 – View your DNS settings
After you connect your domain, a new panel will open with the records you need to enter in your provider account so your domain connects to Squarespace.
Keep this panel open for your reference.
If you ever need to access your DNS settings in the future, open Domains in the Settings panel. After that, click the name of your third-party domain to see the DNS settings for that domain.
Your domain records may be green or red, depending on what Squarespace is seeing from your domain provider.
Step 3 – Log into your domain account
In a new browser tab or window, log into your domain account, and find where you manage your DNS settings.
Depending on your provider, this may be called Zone File Settings, Manage Domains, Domain Manager, DNS Manager, Zone editor or something similar.
Here, you’ll create these records so your domain correctly links to your Squarespace site.
Note: Don’t delete MX records during this process. MX Records connect your email address. Therefore, deleting them could interfere with your email service.
Step 4 – Add the first CNAME Record
In the first line of your Squarespace DNS Settings, copy the unique code that appears directly below the Host column.
The unique code is a random string of numbers and letters that must point to verify.squarespace.com.
Add this through your provider’s DNS manager, create a CNAME with these values:
|Alias or Host Name||Type or Record Type||Points to|
|Copy and paste the unique code under Host on the first line.||CNAME or CNAME Alias||verify.squarespace.com|
- In case you notice a duplicate domain appear in your Alias or Host section, (like uniquecode.example.com.example.com), add a period to the end of the record’s Host value (www.example.com.). The period prevents your provider from adding anything else to the end of the hostname.
- If you’re experiencing issues verifying your domain with a CNAME Record or if your domain provider doesn’t support CNAME records, verify your domain using a TXT Record.
- Supposing you don’t add this CNAME, or if it’s entered incorrectly, the domain will unlink from your site after 15 days. If this happens, you can start over to reconnect the domain.
Step 5 – Add the second CNAME Record
In the second line of your Squarespace DNS Settings, www appears directly below the Host column. This record must point to ext-cust.squarespace.com.
Through your provider’s DNS manager, create a CNAME with these values:
|Alias or Host Name||Type or Record Type||Points to|
|www||CNAME or CNAME Alias||ext-cust.squarespace.com|
Depending on your provider, you may already have a CNAME set up with a www Alias. If so, edit this existing CNAME so that Points To is ext-cust.squarespace.com. (For most providers, add this without the last “.”)
Note: If you’re experiencing issues adding this record or if your domain provider doesn’t support CNAME records, add an A record with the following details instead:
- Alias or Host Name: www
- Points To or Details: 18.104.22.168
Then, in Step 6, only add the three remaining A records.
Step 6 – Add the A Records
In the last four lines of your Squarespace DNS Settings, you’ll see four IP addresses in the Required Data column. Each of these displays @ in the Host column.
Find the area of your DNS settings where you edit your A Records. After that, create four A Records matching what’s shown below. If you can only add one A Record, use the record in the first row.
|Host or Host Name||Records, Record Type, or Type||Points To or Details|
Assuming that your provider doesn’t accept @ as a Host Name, we recommend leaving the Host/Host Name field blank or entering your domain name without the “www” in front.
Depending on your DNS provider, you may already have some A Records in place. Therefore, edit any existing A Records with Host Name @ so that Points To matches the values above.
If you see other A Records in your account that don’t match what’s shown in this guide:
- Host: @ – Delete only if it doesn’t match what’s shown in this guide.
- Host: blank – Delete. “Blank” specifies your domain without the www in front.
- Host: Mail or Email – Don’t delete. This connects to your email address. Deleting it could interfere with your email service.
Step 7 – Wait for the DNS propagation to take effect
Congratulations, you’ve finished connecting the domain!
It can take 24 to 72 hours for the connection to start working properly. While waiting for the DNS propagation.
- You can return to your Squarespace DNS Settings, then after click Refresh below the records, and the Current Data column will start to show if your records are entered correctly. When the domain is correctly linked, it will appear in the Domains panel with a Connected label.
- It’s normal to see errors in the Domains panel or when visiting your domain for up to 72 hours after completing the steps in this guide. However, if you see any error messages after 72 hours has passed, see the next section.
Squarespace created provider-specific guides of some popular domain registrars and resellers to make it easier for their users to use their custom domain.
Here are some of those:
- 1&1 IONOS
- Amazon Route 53
- Crazy Domains
- Google Domains
- Network Solutions
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