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Shopify: How to Connect a 3rd-party Domain Name To Shopify

Connect Domain to Shopify

Connect Your 3rd-party Domain Name To Shopify

If your domain name was registered through a 3rd-party domain registrar, you need to accomplish two things to successfully link your domain to your Shopify store.

Based on Shopify’s help center, here are the the DNS records you need to add/modify:

  • A record should point to Shopify’s IP address, which is 23.227.38.65
  • www CNAME record should point to shops.myshopify.com

 

How or where can you add these DNS resource records?

DNS records can be added or modified through the domain’s DNS provider, the process varies depending who’s hosting it.

 

Step 1: Add Shopify’s Resource Records

To make this process as straightforward as possible, I created some specific guides for popular Registrars, Resellers and DNS providers:

1and1 (IONOS): Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records:

Host NameTypeData
@ (domain.com)A23.227.38.65
www (www.domain.com)CNAMEshops.myshopify.com

 

IONOS: Adding CNAME record

You can configure the CNAME record right in the Domains & SSL section of the Control Panel.

1. Log in to IONOS and go to the Domains & SSL section.

2. Next to the desired domain, click on the gear symbol under Actions and select Manage Subdomains.

3. Next to the desired subdomain, click on the gear symbol under Actions and select DNS.

4. Click ADD RECORD and select CNAME.

5. Enter the desired subdomain in the Hostname field: www.

6. In the Point to field, type the desired entry: shops.myshopify.com.

7. Optional: Select the desired TTL.

8. Click Save.

 

IONOS: Adding a A record

To add a new A record, follow these steps:

1. In the Domains section of the Control Panel, next to your desired domain, click on the gear symbol under Actions and select DNS.

2. Click Add Record and select the A type.

3. In the Host Name field, specify the desired host. To create the A record for your domain, enter the @ character.

4. In the Points to field, enter the desired IPv4 address: 23.227.38.65.

5. Optional: Select the desired TTL. By default, your changes will become active immediately.

6. Below the Preview for www row, do not use the same record for www.

7. Click Save.  

123-Reg: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@ (domain.com)A23.227.38.65
www (www.domain.com)CNAMEshops.myshopify.com


123-Reg: Adding A and CNAME records

1. Login to your 123 Reg control panel. In the Domain names section, select the relevant domain name in the drop-down list and click on the Manage button.

Connect 123-Reg Domain to Shopify - Control Panel

2. Scroll down to the Advanced Domain Settings section and click on the Manage DNS (A, MX, CNAME, TXT) link.

Connect 123-Reg Domain to Shopify - Manage DNS

3. Click on the Advanced DNS tab.

Connect 123-Reg Domain to Shopify - Advanced DNS

4. Select A from the Type drop down list, depending on what your web host advised you to add.

Connect 123-Reg Domain to Shopify - A record

5. In the Hostname field enter @ symbol.

6. In the Destination address field enter the IP address 23.227.38.65.

Connect 123-Reg Domain to Shopify - CNAME record

7. Click on the Add new entry button to save the new record.

Note: If this record is to replace an existing record you can delete the original record by pressing the delete button.

8. Repeat the same steps, but this time select CNAME on step 4 then enter www in the  Hostname and shops.myshopify.com in the Destination.

Bluehost: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@ (domain.com)A23.227.38.65
www (www.domain.com)CNAMEshops.myshopify.com

 

Bluehost: Adding A and CNAME

There are two different UIs in Blueshot, the new one is called Bluerock while the older version is called Legacy.

Choose which one is applicable for you.

Bluerock

1. Log in to your Bluehost control panel.

2. Click the Domains tab from the side navigation menu to the left.

3. Next to the domain name you wish to update, click the ▼ icon next to Manage, then choose DNS from the drop-down menu that appears.

Connect a Bluehost domain to Shopify

4. Scroll down to locate the record type you wish to update, and click the Add Record button.

  • In the Host Record field, enter your domain name (ex. example.com).
  • In the Points To field, enter the IP address 23.227.38.65.
  • Leave the TTL field at its default setting
  • Other fields may appear depending on the type of record you are creating (A record/type).

5. Click on the Save button to add the record.

Repeat the same steps to add the CNAME record pointing www to shops.myshopify.com.

If there’s an existing CNAME for www, make sure to delete it first before proceeding.

 

Legacy

1. Log in to your Bluehost control panel.

2. Click the Domains tab from the navigation menu that stretches across the top of your screen.

3. Click the Zone Editor from the sub-menu.

4. Select the domain you’re modifying from the drop-down box.

5. Scroll down to the heading named Add DNS Record.

  • In the Host Record field, enter the desired record name (ex. example.com).
  • In the Points To field, enter the IP address 23.227.38.65.
  • Leave the TTL field at its default setting
  • Other fields may appear depending on the type of record you are creating (A record/type).

6. Click on the Add Record button to create the record.

Cloudflare: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@ (domain.com)A23.227.38.65
www (www.domain.com)CNAMEshops.myshopify.com

 

Cloudflare: Adding A and CNAME

To create a CNAME record, please follow these steps:

  1. Login to your Cloudflare account.
  2. Select your domain name on the list.
  3. Click the DNS settings tab. Connect Cloudflare to Wix - DNS settings
  4. Click the +Add record or edit the existing www subdomain.
  5. Enter Shopify destination shops.myshopify.com and click Save.
Connect Cloudflare to Shopify - CNAME record

Change the Target to Shopify’s actual CNAME value

To create an A record, please follow these steps:

  1. Login to your Cloudflare account.
  2. Select your domain name on the list.
  3. Click the DNS settings tab. Connect Cloudflare to Wix - DNS settings
  4. Click the +Add record or edit the existing @ name.
  5. Enter Shopify IP address 23.227.38.65 and click Save.
Connect Cloudflare with Wix - A record

Change the Target to Shopify’s actual A record

Domain.com: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@ (domain.com)A23.227.38.65
www (www.domain.com)CNAMEshops.myshopify.com

 

Domain.com: Creating an A record

  1. Log in to your Domains Dashboard.
    Connect Domain.com with Shopify - Login to your Domains Dashboard
  2. In Card View, click Manage on the domain you wish to update the DNS records.
    Connect Domain.com with Shopify - Card View, click Manage
  3. In List View, click on the cog icon.
    Connect Domain.com with Shopify - List view, click the cog icon
  4. On the left sidebar, click on DNS & Nameservers.
    Connect Domain.com with Shopify - Click DNS & Nameservers
  5. On the DNS & Nameservers page, select the DNS Records tab.
    Connect Domain.com with Shopify - DNS Records Tab
  6. Add a new A Record by clicking the blue + button.
    Connect Domain.com with Shopify - Add DNS Record
  7. In the window that appears, select the DNS record type from the dropdown list.
    Connect Domain.com with Shopify - Select the DNS Record Type
  8. Type in the DNS record value. Enter @ in the Name field and  23.227.38.65 in the IP address field.
    Connect Domain.com with Shopify - Type in the DNS record value
  9. Then click on the Add DNS button.
  10. Or, choose from the list of records you wish to edit by clicking the 3 dots on the side.
    Connect Domain.com with Shopify - Click on the 3 dots on the side
  11. Make your revisions and click on Update DNS.

 

Domain.com: Creating an CNAME record

  1. Log in to your Domains Dashboard

    Redirect Domain.com with Shopify - Login to your Domains Dashboard
  2. In Card View, click Manage on the domain you wish to update the CNAME record.
    Redirect Domain.com with Shopify - Card view, Manage
  3. In List View, click on the cog icon. 
    Redirect Domain.com with Shopify - List View, Manage
  4. Click on DNS & Nameservers in the left-hand menu.
    Redirecting Domain.com with Shopify - DNS & Nameservers Tab
  5. On the DNS & Nameservers page, select the DNS Records tab. 
    Redirecting Domain.com with Shopify - DNS Records Tab
  6. Add a new CNAME Record by clicking the blue + button.
    Redirecting Domain.com with Shopify - Add a New Record
  7. In the window that appears, select CNAME type from the dropdown list.
  8. Type in www in the Name field and shops.myshopify.com Content.
  9. Then click on the Add DNS button.
    Redirecting Domain.com with Shopify - Add new DNS record window
  10. Or, choose a CNAME record from the list to edit, click the three dots on the record you wish to edit or delete.
    Redirecting Domain.com with Shopify - three-dotted option
  11. Make your revisions and Click on Update DNS.

Dynadot: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@ (domain.com)A23.227.38.65
www (www.domain.com)CNAMEshops.myshopify.com

 

Dynadot: Creating A and CNAME record

To create an A and CNAME records, please follow these steps:

  1. Sign in to your Dynadot account.
  2. Select “My Domains” from the left-side menu bar and click “Manage Domains” in the drop-down.
  3. Check the box next to your domain name(s) and click on the “Bulk Action” button.
  4. Choose “DNS Settings” from the “Bulk Action” list.
  5. On the DNS page, select the “Dynadot DNS” setting from the top drop-down menu.
  6. In the “Domain Record (required)” section, select “A” from the drop-down menu and then enter your IP address 23.227.38.65 in the “IP Address or Target Host” box.
  7. In the “Subdomain Records” section, enter www as the subdomain, select “CNAME” from the drop-down menu and then enter Wix CNAME value shops.myshopify.com in the “Target Host” box.
  8. Press the “Save DNS” button to save your changes.

Enom: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@A23.227.38.65
www CNAMEshops.myshopify.com

 

Enom: Creating A and CNAME record

To get started, log into your account and go to your domain’s Host Record Settings:

1. Locate the domain you want to manage.

2. Click on Host Records or select Host Records from the drop-down list. 

Connect an Enom domain with Shopify - Host Records

If you see a message in a red banner as shown below when going to the Host Records page, it means that your domain name is not using the default Enom name servers.  In this case, any changes you make to the host records on the control panel will have no effect on your domain name.  

Connect an Enom domain with Shopify - Custom name servers

You will need to update the host records on the Nameservers you are currently using with your domain, otherwise the update you make won’t have any effect. 

Once you have accessed the Host Records page for your domain, you can now add Host records to your domain.  You will see three columns labeled: Host Name, Record Type, and Address. 

Connect an Enom domain with Shopify - Edit Host records

3. Enter the Wix A and CNAME record from here.

FastDomain: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@ (domain.com)A23.227.38.65
www (www.domain.com)CNAMEshops.myshopify.com

 

FastDomain: Adding CNAME record

To create a CNAME record, please follow these steps:

  1. Log into your FastDomain Hosting Account
    • Legacy: Select the DNS Zone Editor icon in the Domains section.
    • Rock: Click the Domains tab from the side navigation menu, then select the Zone Editor option.
  2. Select the domain you’re modifying from the drop-down box.
  3. Scroll down to the heading named Add DNS Record
  4. In the Host Record field, enter the subdomain www.
  5. Leave the TTL field at it’s default setting
  6. Select CNAME, from the drop-down labeled Type
  7. In the Points To field, enter Shopify CNAME value shops.myshopify.com.
  8. Other fields may appear depending on the type of record you are creating.
  9. Click on the Add Record button to create the record

 

FastDomain: Adding A record

Once you have accessed the DNS Zone Editor these steps will explain how to add a new record.

  1. Scroll down to the heading named Add DNS Record.
  2. In the Host Record field, enter @.
  3. Leave the TTL field at it’s default setting.
  4. Select the A type for your application, from the drop-down labeled Type.
  5. In the Points To field, enter the Shopify IP address 23.227.38.65.
  6. Other fields may appear depending on the type of record you are creating.
  7. Click on the Add Record button to create the record.

 

  1.  

GoDaddy: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@A23.227.38.65
www CNAMEshops.myshopify.com

 

GoDaddy: Creating A and CNAME record

  1. Log in to your GoDaddy Domain Control Center.
  2. Select your domain to access the Domain Settings page.
  3. Under Additional Settings, select Manage DNS.
  4. Select Add under the records table.
  5. Under Type, select CNAME.
      • Host: www
      • Points to: shops.myshopify.com
      • TTL: 1 hour is good enough.
  6. Select Save to save your new CNAME.
  7. Do the same steps, but this time add an A record which points @ to Shopify IP address 23.227.38.65.

Google Domains: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@A23.227.38.65
www CNAMEshops.myshopify.com

 

Google Domains: Pointing method / A and CNAME

  1. Sign in to Google Domains.
  2. Click the domain you want to update.
  3. Open the menu Menu.
  4. Click the DNS icon .
  5. Scroll to the Custom resource records section. Set the custom resource record type your web host requires.
  6. To create a specific type of record, follow these steps:
  7. For an A record, use these values:
    • Name: @
    • Type: A
    • TTL: 1H
    • Data: 23.227.38.65
  8. Click Add.
  9. Repeat the same steps, but this time add CNAME record. Use these values:
    • Name: www
    • Type: CNAME
    • TTL: 1H
    • Data: shops.myshopify.com
  10. Click Add.

 

Google Domains Easy-connect process (alternative option)

Another way to connect Google Domains with Wix is via the Easy connection option in their Website tab.

This will work if your domain name and Wix website are registered under the same Google account.

If not, you can share the domain management of your domain to the same account where your Wix website was created from.

This workaround allows Google Domains to find the website you created through Wix within the same Google account. 

Here’s the instruction how to do it:

  1. Open Google Domains.
  2. Click the domain name you want to manage.
  3. Open the Menu Menu.
  4. Click Website and then Build website.
  5. Click See all options.
  6. Under Shopify click Continue.
  7. Click Sign in to existing account.
    • If you have more than one Google account in browser session, you will be prompted to select your Google account. Select the owner account of your domain.
  8. Click Accept if Shopify asks permission to view your Google account information.
  9. Enter your Shopify store name when being prompted, and click Connect this store to Google Domains to continue.
  10. Log in with your Shopify account.
    • The email address and password at this step is not the same as your Google Domains account. Use your existing Shopify account to log in.
  11. Click Accept if Shopify asks permission to manage your Google domain resource records.
  12. From the Shopify console, go to Online Store | Domains page and review the primary domains setting. If your domain is not selected by default, pick your domain name from the Primary domain drop down list, check “Redirect all traffic to this domain”, then click Save.

Test your domain address in a browser. If the domain URL loads successfully, Congratulations! You’ve successfully connected your domain.

Hostgator: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@ (domain.com)A23.227.38.65
www (www.domain.com)CNAMEshops.myshopify.com

 

Hostgator: Creating A Record

  1. Log in to cPanel.
  2. In the Domains section, click Advanced DNS Zone Editor.

    Connect Hostgator Domain to Shopify - HostGator cPanel DNS Advanced Zone Editor

  3. Select the domain from the dropdown menu that you wish to use
  4. Go to the Add a Record section.
  5. Provide the name example.com for the A Record, TTL, and add Shopify IP Address 23.227.38.65.
  6. Click Add Record.

    Connect Hostgator Domain to Shopify - HostGator example A record

 

Hostgator: Creating CNAME Record

  1. Log in to cPanel.
  2. In the Domains section, click Advanced DNS Zone Editor.

    Connect Hostgator Domain to Shopify - HostGator CNAME record

  3. Select the domain from the dropdown menu that you wish to use
  4. Go to the Add a Record section.
  5. Provide the name www, TTL, and CNAME value shops.myshopify.com
  6. Click Add Record.

    Connect Hostgator Domain to Shopify - HostGator example CNAME

Hover: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@A23.227.38.65
www CNAMEshops.myshopify.com

 

Hover: Create CNAME record

To create a CNAME record, please follow these steps:

1. Sign in to your Hover Control Panel.
Connect Hover Domain to Shopify - Control panel

2, From the Domain’s Overview page, click on the DNS section.
Connect Hover Domain to Shopify - DNS tab

3. From the DNS section, click on Add a record.
Connect Hover Domain to Shopify - Add DNS record

4. Enter www in the Hostname and shops.myshopify.com in the Target name.

Connect Hover Domain to Shopify - CNAME record

5. Click Add record.

 

Hover: Create A record

1. Sign in to your Hover Control Panel.

2, From the Domain’s Overview page, click on the DNS section.

3. From the DNS section, click on Add a record.

4. Enter @ in the Hostname and 23.227.38.65 in the Target name.

Connect Hover Domain to Shopify - A record

5. Click Add record.

Name.com: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@A23.227.38.65
www CNAMEshops.myshopify.com

 

Name.com: Creating CNAME record

To create an A and CNAME records, please follow these steps:

  1. Log in to your Name.com account.
  2. From the top menu, click the My Domains tab to the top right. 
  3. Click on the domain name you wish to create a CNAME record for.
  4. Click Manage DNS Records.
  5. Here you will add the desired CNAME record, provided by your host.

    • Select CNAME in the Type drop-down menu.
    • Enter the subdomain in the Host field (www).
    • Type in Shopify CNAME value shops.myshopify.com in the Answer field.
    • Enter the desired TTL, or just leave it at 300 (default)
    • Click the Add Record button.

 

Name.com: Creating CNAME record

  1. Log in to your Name.com account.
  2. Click on the MY DOMAINS button, located on the top right-hand corner.
  3. Click on the domain name you wish to create an A record for.
  4. Click on Manage DNS Records.
  5. Here you will add the desired A record, provided by your host.

    First A record:
    • Leave the drop-down menu Type as A
    • Leave the Host field blank
    • Enter or copy+paste Shopify IP address 23.227.38.65 into the Answer field.
    • Leave TTL as 300 (default)
    • Click the blue Add Record button.

Namecheap: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@A23.227.38.65
www CNAMEshops.myshopify.com

 

Namecheap: Create A and CNAME

1. Sign into your Namecheap account (The Sign In option is available in the header of the page).

2. Select Domain List from the left sidebar and click on the Manage button next to your domain: Connect Namecheap to Shopify - Domain list 3. Navigate to the Advanced DNS tab at the top of the page: Connect Namecheap to Shopify - Advanced DNS 4. Find the Host records section and click on the Add New Record button (not able to edit Host Records?):   Connect Namecheap to Shopify - Add new record

5. Select A Record for Type and enter @ in the Host and enter Shopify IP address 23.227.38.65 in the Value.

6. Add nother record pointing www to Shopify CNAME value shops.myshopify.com:

7. Once all details are inserted, save them using the Save changes green icon.

Normally, it takes 30 minutes for newly created records to take effect.

 

Once you’ve done so, you might also want to make sure that there are no conflicting records set for the same host and remove them, if there are any.

The records you need to check may be of Unmasked/Masked/Permanent Redirect, A or CNAME record types.

Here is the example of conflicting records:

Connect Namecheap to Shopify - Conflicting error

Namesilo: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
 A23.227.38.65
www CNAMEshops.myshopify.com

 

Namesilo: Adding A Record

  1. Login to your Namesilo account and go to the Manage my domains section.
  2. Select your domain name.
  3. Click the Update button across DNS records.
    • Delete or edit the existing A and CNAME records using www and blank hostname.
  4. Click the A record link and enter Shopify IP address 23.227.38.65.
  5. Hit Submit.

Connect Namesilo domain to Shopify - A record

Adding CNAME Record

  1. Login to your Namesilo account and go to the Manage my domains section.
  2. Select your domain name.
  3. Click on the Update button across DNS records.
    • Delete or edit the existing A and CNAME records using www and blank hostname.
  4. Click the CNAME record link and enter the Shopify CNAME value shops.myshopify.com.
  5. Hit Submit.

Connect Namesilo Domain to Shopify - CNAME record

Network Solutions: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@ (domain.com)A23.227.38.65
www (www.domain.com)CNAMEshops.myshopify.com

 

Network Solutions: Creating A and CNAME

  1. Log in to the Account Manager, then select My Domain Names.
  2. Select the domain name you want to change or click Manage next to the domain.
  3. In the green box, select Change Where Domain Points.
  4. Select Advanced DNS, then click Continue.
  5. Select the type of record you want to change.

 

Edit or add A Record

  1. In the IP Address (A Records) section, click the Edit A Records button.
    • To remove and replace existing Numeric IP addresses, select the box next to each A Record you need to delete, then click Continue. Click Save Changes on the Confirm DNS Changes page.
    • To add the new Host and Numeric IP addresses or update the existing Numeric IP addresses, enter the appropriate information in the text boxes.
    • If needed, modify the TTL settings, and then click the Continue button. The TTL default is 7200.
  2. A confirmation page appears that verifies your records were updated. Review the information carefully, and then click the Save Changes button.
  3. You have changed the IP Address for the A Records.

 

Edit or add CNAME Record

  1. In the Host Aliases (CNAME Records) section, click the Edit CNAME Records button.
  2. Type the new Aliases or update the existing Aliases in the Alias text boxes. If needed, modify the TTL settings. The TTL default is 7200.
  3. Select one of the two:
    • Refers to Host Name to alias another record assigned to this domain. Select the hostname from the drop-down box under the Host Name column.
    • Other Host to alias another domain. The information entered in this field must be a domain name. It cannot be an IP address or a specific directory.
  4. Click the Continue button.
  5. A confirmation page appears that verifies your records were updated. Review the information carefully, and then click the Save Changes button.

Register.com: Connect Domain To Shopify

You should edit or add these Shopify A and CNAME records.

Host NameTypeData
@ (domain.com)A23.227.38.65
www (www.domain.com)CNAMEshops.myshopify.com

 

Register.com: Create A and CNAME

To add or edit A record, follow these steps:

New Account Manager View:

  1. Click here and log in to your Register.com account.
  2. Hover your mouse over Domains, then choose Manage.
  3. On the next page choose Manage next to the domain name.
  4. Scroll and look for the Advanced Technical Settings. Click Edit A Record (IP Address).
  5. Place your alias @ or example.com in the left hand box and Shopify IP 23.227.38.65 in the right hand box.
  6. Click Continue, then Continue again.
  7. You have updated your A records.

Classic Account Manager View:

  1. Click here and log in to your Register.com account.
  2. If you see your domain name as a blue link in the center of the page, then click it.
  3. Click Edit IP Address (A record). This option is found under the Advanced Technical Settings heading.
  4. Scroll and look for the Advanced Technical Settings, then click Edit A Record (IP Address).
  5. Place your alias @ or example.com in the left hand box and Shopify IP 23.227.38.65 in the right hand box.
  6. Click Continue, then Continue again.
  7. You have updated your A records.

 

To update CNAME records, follow these steps:

  1. Click here and log in to the Account Manager.
  2. Within Account Manager, use the drop down under My Domain Names to choose the domain you’d like to manage, then click the Go button.
  3. In the green box, select Change Where Domain Points.
  4. Select Advanced DNS.
  5. Click the Continue button.
  6. If the domain name was not previously pointed to Register.com name servers (DNS), you will receive a page with messaging regarding this change. If you would like to continue, click the Move Name servers to Register.com button.
  7. In the Host Alias (CNAME Records) section, click Edit CNAME Records.
  8. You have updated your CNAME records.

To add or edit CNAME records, follow these steps:

  1. Enter or edit the alias name in the Alias text box to www or www.example.com.
  2. Select Other Host, enter Shopify CNAME value shops.myshopify.com in the Other Host text field.
  3. Click Continue.
  4. You have updated your CNAME records.

In a nutshell, you need to create an A record which points @(root domain) to Shopify’s IP address 23.227.38.65 and then point the subdomain www to shops.myshopify.com using CNAME record.

However, if your DNS provider is not listed above and you’re not sure how to add  these DNS records, you may contact your domain registrar for further assistance instead.

Most of the time, Registrars can help with DNS configuration such as Adding  resource records or pointing to custom name servers.

If they can’t, they will at least tell you who you need to contact whether it’s a 3rd-party DNS provider or a Reseller.

Once you’re done with the DNS configuration, don’t forget to add your custom domain through your Shopify account.

Step 2: Add Custom Domain in Shopify

Once you’re done adding the DNS records, you may now add your domain name to your Shopify account.

  1. Go to Shopify and Login to your account.
  2. Select Online Store in the dashboard.
  3. Click Domains.
  4. Click on Connect existing domain.
  5. Enter your custom domain name (example.com).
  6. Click Next.
  7. Click Verify Connection.

Step 3 DNS Propagation Delay

If Shopify is unable to verify the DNS records yet, give it several more minutes before attempting to verify the connection again.

Any DNS changes may take from few minutes up to 48 hours to fully take effect across the entire internet.

Given that the DNS is properly configured, you will definitely see your custom domain name integrated with your Shopify website soon.

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